Refund policy

We do not accept returns, exchanges, or refunds for any items purchased. All sales are final.

Damages and issues
Please inspect your order upon receipt and contact us immediately at ashonika9398@gmail.com if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work with you to make it right.

Exceptions / non-returnable items
Since we do not accept returns, the following still applies for clarity: all perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), hazardous materials, flammable liquids, or gases are strictly non-returnable.

Sale items and gift cards
All sale items and gift cards are final sale and cannot be returned or exchanged.

European Union 14-day cooling-off period
Notwithstanding the above, if merchandise is shipped into the European Union, customers have the legal right to cancel or return their order within 14 days, for any reason and without a justification. The item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase will be required.